HOMIES
Official Legal Pack & Governance

HOMIES Legal & Compliance Documentation

Direct, plain-language legal governance for India's recreation layer. Published for Play Store, App Store, and customer peace of mind.

5 Core Policy DraftsPublic HTTPS ResolvablePalghar, Maharashtra Jurisdiction

Explore Policies by Category

Select a category to filter policies and review your consumer protections.

Showing 5 of 5 policies
6 min read
Privacy & Safety

Privacy Policy

Explains what data is collected, why we need it, how venue bookings, rewards, and payments are handled, and your choices under Indian data protection practices.

Key Points:

  • ✓Zero Data Selling
  • ✓In-Use Location Only
Effective: 4 September 2026Read Policy
5 min read
Customer Agreement

Terms of Service

Defines your legal agreement with HOMIES, eligibility, booking terms, payment processing, Tiergies guidelines, disclaimers, and dispute resolution.

Key Points:

  • ✓Independent Venues
  • ✓Confirmed Reservations
Effective: 4 September 2026Read Policy
4 min read
Booking & Refunds

Booking, Cancellation and Refund Policy

One HOMIES-wide cancellation ladder: full refund at least 24 hours before start, half refund from 30 minutes to under 24 hours, and no refund inside 30 minutes or for a no-show.

Key Points:

  • ✓One Global Policy
  • ✓Original Payment Refund
Effective: 10 September 2026Read Policy
3 min read
Community Standards

Community Guidelines

Simple, essential rules for respectful behaviour, fair play, safety standards, prohibited conduct, and reporting violations.

Key Points:

  • ✓Respect Everyone
  • ✓Safe Premises
Effective: 4 September 2026Read Policy
3 min read
User Data Rights

Account Deletion and Data Rights

Step-by-step guidance on deleting your HOMIES account, verification, retention requirements under law, and timeline commitments (acknowledged in 7 days, processed in 30 days).

Key Points:

  • ✓In-App Self Service
  • ✓Email Request Option
Effective: 4 September 2026Read Policy

Operating Entity & Statutory Governance Disclosures

Disclosures under the Information Technology Act, 2000, and Consumer Protection (E-Commerce) Rules, 2020.

Service Operator

Neal Biju Vakkachan
Operating under the HOMIES brand (Company registration in progress).

Official Registered Address

B/001, Sunderam, Sector 5, Vasant Nagari, Vasai East, Palghar, Maharashtra 401208, India.

Grievance & Privacy Redressal

Contact: Neal Biju Vakkachan
Responses acknowledged within 7 business days.